POLICIES
Thank you for your understanding and support as I continue to provide a thoughtful, personalized experience for every guest. Your trust and loyalty mean so much.
To provide the best possible experience, a few studio policies are in place to help ensure each appointment runs smoothly. These guidelines allow for dedicated time, attention, and care to create a relaxing experience while maintaining the quality service every guest deserves.
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Appointments are reserved specifically for you. Please arrive on time so we can complete your service as scheduled. Guests arriving more than 15 minutes late may need to reschedule or modify their appointment to avoid impacting the next guest.
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At VIP Hair Co. I take pride in providing personalized, high quality hair services and want every guest to leave feeling confident in their results.
If you have concerns regarding your service, please contact me within 7 days of your appointment.
Please note:Complimentary adjustments are intended to achieve the agreed-upon result discussed during your consultation and do not apply to changes in preference or new desired looks.
Due to time, professional expertise, and products invested in each appointment, all services are non-refundable.
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To document your hair journey and showcase my work, photos and videos may be taken before, during, and after your appointment. Images may be used on VIP Hair Co.'s website, social media platforms, and other marketing materials.
Your comfort and privacy are important to me. If you prefer not to have photos or videos taken or shared, please let me know at any time. -
If you are not completely satisfied with a retail product purchased from VIP Hair co. please let me know within 7 days of purchase.
Plese note:Unopened products may be returned for an exchange.
Proof of purchase is required for exchanges.
Gift cards and clearance items are final sale.